Contact PeptidePay USA
Need tier placement guidance, underwriting clarity, or a quick answer on whether your research-only peptide business is a fit? Send us your details and we’ll reply with next steps and what underwriting will likely require.
Compliance note: We support businesses selling items for research use only. We do not support medical claims or marketing that implies human consumption.
Send a message
Use the form below. For the fastest reply, include monthly volume, average ticket, whether you’re already processing, and your fulfillment model.
What to include (so underwriting moves fast)
- Your website URL
- Monthly volume (estimated)
- Average ticket and max ticket
- Are you already processing? (yes/no)
- Any third-party fulfillment? (yes/no)
- Refund policy basics + typical delivery times
- Any chargeback history (if applicable)
How fast do you respond?
Typically within 1 business day. Applications are prioritized over general questions. If you’re ready to move, start at /apply/.
Can you review my website language?
Yes — especially for research-only positioning. Underwriting is sensitive to claims and implications. Share your URL and we’ll flag what to adjust.
Talk to the right team
Choose the path that gets you approved fastest — and keeps the account stable.
Best next step
If you want tier placement and underwriting review, the fastest path is:
Questions we answer daily
- Which tier would I qualify for?
- Will a reserve apply? What does “where applicable” mean?
- Can I process subscriptions safely?
- How do I reduce chargebacks under 2% / under 1%?
- How do I scale volume without triggering monitoring?
- Is third-party fulfillment acceptable?
Direct contact
Email us at [email protected]
Call 1-844-411-1011 ext 101
If we need to reach you, you may receive a call from a 647 area code number.
MOBOPAY® parent brand
PeptidePay USA is supported by MOBOPAY®. For other high-risk industries and merchant services:
Do you guarantee approvals?
No. All accounts are subject to underwriting review. There are no guarantees.
Do you support research-only peptide merchants?
Yes, when positioned as research-only. We do not support medical claims or marketing that implies human consumption.
Why do some merchants get shut down after approval?
Common causes include volume spikes, dispute clusters, unclear website language, fulfillment issues, and fraud waves. We focus on controls that prevent those triggers.
Want the fastest path to approval?
Start the application. We’ll reply with next steps, tier placement guidance, and what underwriting needs to see.